Return Policy

If you are not completely satisfied with your purchase, we will gladly refund you.

Merchandise can be returned within 14 days of purchase and must be in its original, unused condition. The customer is responsible for the shipping costs, unless the item was sent by mistake or bears a manufacturer defect.


The purchase price (excluding delivery charges) will be refunded to you once we have received the returned item and confirmed that it meets our return conditions.

Orders that have not been processed may be cancelled free of charge.

Return parcels can be sent to the following address:

Innerfire BV
Willem de Zwijgerlaan 350 K
1055 RD Amsterdam
The Netherlands